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Limit of participants on a bubble

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8 comments

  • Official comment
    Nathalie KAYSER-MARCHAL

    Hello, 

     

    Olivier Vaillant was faster than me! He's right, you 'll have all details in the feature list.

    If the behaviour of the functionality encountered by your customer does not conform to what is described in the document, please open a ticket to the support.

    Thank you for your understanding!

     

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  • Olivier VAILLANT

    Hi

    Here the limitations

    link: https://support.openrainbow.com/hc/article_attachments/8615914415762/Hybrid_Hub_Rainbow_111_FeatureList.xlsx

    You should add until 300 participants wtih the "Enterprise" license

     

    Thanks

     

    Olivier 

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  • George CHRISTOPOULOS

    Not possible ....

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  • George CHRISTOPOULOS

    Bubble has 45 participants now.

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  • Olivier VAILLANT

    What is the licence for the owner of the bubble?

    The Rainbow application is up to date?  (2.111.0)

    if it is Business or Enterprise, you should open a service request to Alcatel-Lucent to check why you have this behavior?

    Thanks

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  • George CHRISTOPOULOS

    You said   "You should add until 300 participants with the "Enterprise" license"

    You mean that all participants should have Enterprise license ??

    Now in the bubble are users with all 3 license types (essential , business & enterprise)

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  • Olivier VAILLANT

    No, the limitation is on the owner of the bubble, the participants can have Essential,Business or Enterprise 

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  • Pascal TERNARD

    I do confirm the participant number with Enterprise licence = 300 participants

    2..111 is the latest RB version indeed

    How many bubbles do you have ? 

     

     

     

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