Carlo BORGER created a post,
Hello,Rainbow combined with the Standard CCD (OTCCSE) features is a very powerful combination.We see that it is possible to use the Rainbow client to log in log out, withdraw take a pause for an ag...
Carlo BORGER created a post,
Hello, one of our customers is moving his Enterprise and CallCenter environment from a full on premise cloud to a hybrid cloud where we plan to use Rainbow as a replacement for the outdated CC-Agen...
Carlo BORGER commented,
We also have a customer begging for this feature to be supported.As Teams is using the HDX by making it possible to select this as a audio Device, this should be possible toimplement in the Rainbow...
Carlo BORGER commented,
What is the status of this ongoing Topic?As for now is it still the only supported voice solution combined with Citrix is Remote Call control?We have a customer using Rainbow Hybrid and an OXE, wil...
Carlo BORGER created a post,
Rainbow Hub and Rainbow Hybrid offer some additional features to the Communication systems that expand the offered facilities from on site to every where you go.However we see that in contrast to o...
Carlo BORGER commented,
I have tested on Opensuse Tumbleweed with Wayland too, but I didn't find any issues using a webbrowser on that distro.Maybe some Ubuntu typical behavior
Carlo BORGER commented,
Hello,I have done some testing with this integration and it looks fine.I am however missing some parts in the implementation and then in particular the possibility to log in a CCD user in OTCCSE, S...
Carlo BORGER commented,
Hello Jacques,I tried to follow your link, but as you mention it is broken indeed.What were you looking for exactly?if you are looking for a way to restrict the use of the teams plugin for only a s...
Carlo BORGER commented,
To add another annoying one to this login feature.Given a CCD agent has managed his/her phone numbers in the profile.When this agent is logging in from his/her mobile phone the possibel phoneshows ...
Carlo BORGER commented,
The solutions works fine and does what it is supposed to do.What still is missing though is the possibility to log on and off in the mobile environment.When will this be supported?It will be a hot...