Your user seems connected since 1 hour on an IOS device, so I guess the problem is fixed. Regards, Claire
Hello, Your password is not locked at the time of writing. Make sure you have entered the right login email address in the login field. You can also reset your password if needed. In that case, a r...
Hello, I could not reproduce these issues with my personal conference bridge. I could connect normally using computer audio or by dialing-in. Screen sharing was also ok. The best would be to send y...
Hello, It most probably comes from your PBX. Else from O365 if synchronized, Rainbow business directory if used... Regards, Claire
Hello, Meeting interface has been simplified a few months ago and is fully described here: https://support.openrainbow.com/hc/en-us/articles/360007212259-PSTN-Meeting-Offer-how-to-Use-My-Personal-A...
This problem has been fixed in R1.67
As Brian wrote, parallel hunt groups are not supported today. However the capability to support parallel groups on OXE are under study and might be delivered in the coming months. Regards, Claire D...
Hello, Unfortunately, no, even if the login email is the same, this is a different account. So old bubbles must be recreated. Regards, Claire Dechristé
Hello, This problem will be fixed in Rainbow version 1.68. Best regards, Claire Dechristé
Hello, It is supported since Rainbow 1.65: Supports of SSO (Single Sign On) with on-premises Microsoft Active Directory thanks to the Active Directory Federation Services (ADFS) role, using eithe...