Hi Tamas, What is your telephonic profile? If you activate "VoIP for business calls", you should have a webRTC call set up to the webRTC gateway, not a GSM call. If you activate "Use my mobile phon...
Hello Thomas, If he has checked all the points above, then, yes, please open a ticket to Rainbow support. https://support.openrainbow.com/hc/en-us/articles/360001820500-How-to-Open-or-Follow-Suppor...
Hello Brian, As soon as a participant enters the meeting, the billing begins, even if the organizer is not in If the organizer does not login, all connected participants are disconnected after 7...
Hello Brian, Your comment has been sent to R&D. Let's see if they accept to change the behavior. Best regards, Claire
Hello, There is a problem with the WebRTC gateway from PBX otec05.triwave.com.br. The connectivity with Rainbow servers has been lost.Could someone check if the VM is up and running and also verify...
Hello, You are right. Issue reproduced. I am going to open a case to R&D for this. I will let you know their feedback. As this behavior can be considered as a bug, this post will be moved to "Help...
Hello Christophe, Call pickup is currently not supported by Rainbow. You might ask for this enhancement in help center "features and suggestions" topic: https://support.openrainbow.com/hc/en-us/com...
This is more an enhancement request. Hence, I am moving this post to the topic "features suggestions". Let's see if other people vote for it. Best regards, Claire Dechristé
Hello Geert, This is currently not possible. You can have a look at the feature list, that list all supported main devices: https://support.openrainbow.com/hc/en-us/articles/115001057424-Rainbow-Fe...
Hello Michael, Do you mean that you would prefer the application to stay in the taskbar or in the notification area while receiving a call and answering it? Or is it the window that is maximized to...