Hello Martin, Does it occur on Web and/or desktop app? With the latest version? What is the frequency of the issue? Have you verified the privacy settings of your microphone in Windows 10, as expla...
Hello Matthias, Desktop Application no longer requires administrator privilege on the computer to be installed or updated. It can now be done by a standard PC's user. During the installation as adm...
Hello Juliana, The issue you reported has been fixed in Rainbow release 1.53, ios 1.53.2 version. I have just tested the sharing function, it works well now. Thanks and regards, Claire Dechristé
Hello, You are right, I have reproduced a similar inconsistancy. It seems that sometimes the desktop app does not show the good away time, whereas it is correct on ios or android apps. I am going t...
Hello Larry, I can confirm that your account is currently locked. Have you entered the 6 digits validation code received in your inbox (larry.helmerich@al-enterprise.com) and your new password? Bes...
Hello Dirk, As stated in the feature list:https://support.openrainbow.com/hc/en-us/articles/115001057424-Rainbow-Feature-List-and-Applications It is possible to control the Dect handset using Rain...
Hello Christophe, I remember having seen these kind of call log entries in the past, but I cannot reproduce this on ios in Rainbow 1.52.8 anymore . Could you please let us know if you still see the...
Hello Juliana, I have done some tests and I reproduce the problem. -Forwarding a file to a Rainbow contact using the "Forward" (Avancar) function is ok -Forwarding a file using the "Sharing" (Compa...
Ok, in that case, I need to open a ticket on R&D side. I will let you know their feedback. Best regards, Claire
Hello, Just to be sure: Did you try on Windows desktop app, not on web, as it is not supported? On my side, I have done a test with a Jabra BIZ 2400 USB Duo, call control from headset works well on...