I am an Alcatel-Lucent expert since 2001. I have worked for Alcatel-Lucent as a trainer for 9 years and after in technical support for 3 years. After I have decided to live in Canada and to work for a business partner SSP-Telecom and now I am working for the STM (Société de transport de Montréal) I am an OXE expert and mostly about SIP
Bonjour I agree to get this option It will be great also to add these features: Acces to a calendar to be able to manage deadlines to the tasks To assign tasks to someone (give a right for that)...
Hi Goran, There is no direct transfer button, you must make a second call. The dial pad appears, but you can close it and enter a name on the search field then call him. When the second call is in...
Hi Here, it's only for Rainbow If you have a issue with your phone, you have to open a service request to ALE (or you BP to do it) Thanks Olivier
Hi Diogo, In that case, the best way is to open a service request with ALE to investigat futher Thanks Olivier
Bonjour, I have already got this issue few times but a restart of the "Rainbowagent" has solved it everytime The command : "dhs3_init -R RAINBOWAGENT" It takes 2-3 minutes to get back the tele...
Bonjour, Should be available in 2023 :-) https://www.linkedin.com/feed/update/urn:li:activity:7038410383216242688/ Merci Olivier
Bonjour, Je pense que vous n'étés pas du tout au bon endroit... ici, c'est pour l'application Rainbow d'Alcatel-Lucent et pas pour une montre Merci Olivier
Hi Did you test your connection from Rainbow? It's very helpfull for such issues you can't check also on the Rainbow dashboard the audio quality of the calls Regards Olivier
Hi, In "Computer Mode", there is no parameter or configuration for such behavior.. You can ask for this improvement, it will be helpfull Regards Olivier
No, the limitation is on the owner of the bubble, the participants can have Essential,Business or Enterprise