User cannot make a call from the computer

S’abonner

Caroline CONNAN

• 20 septembre 2024 13:09

Hi,

We recently install the rainbow desktop application on a windows (v 2.139.17) and the user cannot make a call from the computer, only from the phone.

I'm in the same enterprise, I have the same version, and the same phone model and I can choose this "from computer" option, do you have any idea of why this option doesn't appear for this user ?

Thanks,

0

• 

  Caroline CONNAN

  • 23 septembre 2024 09:02

  Solved, an "Any device association" was missing for this user.

  0

  Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.