I think there may be an issue. It was the same on my PC and MAC and the Web version. But the iPhone version was fine
Hello Gert I am currently experiencing the same issue. My Rainbow PC app says Telephony Services are Unavailable but my iPhone app is fine. Other members of our company are also fine. I have logged...
Thank you for clarifying that Claire.
I certainly agree. I feel it is important to have these basic features in the iPhone.
Great suggestion Jean-Pascal! I am going to use this. I think the success of Rainbow is based on how well you manage your contacts. The more detail you have on your contacts the easier Rainbow is t...
You may need to program some Dialing Rules in the equipment settings of Rainbow if you are not able to make any calls. Otherwise, it might be better to log a support call and send the rainbow logs ...
Hello Goran After reading your message I also tried a series of WebRTC calls on my iPhone and also had the same issue as you - no speech path. One thing that I have discovered is that when there is...
This feature is available today if you are using Outlook 365. Rainbow allows you to open a list of your Outlook 365 contacts and deselect the ones you do not wish to invite. It will then send an i...
For a desk worker that wears their headset all of the time and can hear the call ring in the headset - this is a good feature. But these desk works probably never remove the headset from the PC. So...
Hey Mick Are the users part of a Hunt Group? There is an issue that if a call comes into a hunt group, it is presented to all of the users, but if someone else answers it is still registers as a mi...