changing E-Mail address
Why isn`t it possible to change the e-mail address?
From my point of view, it should be possible for the e-mail address to be changed. The name of a person and thus also the e-mail address can change due to marriage or divorce.
Best regards
Stephan
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Hello Stephan,
The email address is the unique identifier for a Rainbow user account. That's why it is not possible to change it.
However, I agree with you, there is exceptional situations like divorce etc..
What can be done in this case, is changing only the communication mail address (it's a different field in the user profil), and also change the user's lastname.
However, there is drawbacks to be taken in consideration with this workaround:
- the user must continue to use former email adress to login
- if someone would like to invite the user, as contact or in a bubble, the former email address has to be knownHope this helps.
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